2019 Annual Report
A message from Scott Alexander, CEO
The last year was notable for its challenges and achievements. And progress towards becoming the organisation we need to be. This was reflected in the substantial investment made for the future.
Our primary focus is, of course, on improving the outcomes for the people we support. So, there have been relentless efforts in improving service offerings in our core business of Day Services and Supported Employment.
At all of our Day Services sites – Swan Hill, Kerang, Kyabram and Echuca – a revamped program delivery structure, together with a makeover of programs, was introduced and well received.
At all of our Supported Employment sites the numbers and varieties of contracts, providing paid employment to our Supported Employees, continued to grow.
Vivid’s services in Support Coordination and home based supports have also expanded substantially.
It was the biggest year we’ve ever had with renewing fleet vehicles – and this is in a sector where many disability support providers have exited from transport services.
A real highlight of the past year has been recruitment which is often a challenge in the disability sector. Nevertheless we have done remarkably well with the quality of new employees we’ve been fortunate to secure in the past 12 months.
Our organisational restructure is in place with the ultimate goal of ensuring that we deliver ever improving outcomes for the people we support.
This Annual Report is a snapshot of some of that support in action.